Warranty & aftercare
Forty years on the structure,
factory-backed.
Every Walker Modular pod is covered by a 40-year structural warranty on the pod structure, plus a 12-year watertightness warranty, supported by a UK-based aftercare team that answers the phone.
40 yrs
Pod structural warranty
12 yrs
Watertightness warranty
10 yrs
GRP surface finish
24 hr
Aftercare response
What's covered
The structure, the envelope,
and the phone call.
Warranty documentation is issued with every pod at handover and passes with the building.
Structural warranty
40 years on the pod shell, floor pan, framing and structural fixings.
Watertightness warranty
12 years on all wet-area joints, seals and drainage connections.
Surface warranty
10 years on GRP mouldings against delamination, crazing and colour loss.
Component warranties
Full manufacturer warranties on sanitaryware, brassware, doors and electricals — collated and issued at handover.
Aftercare response
24-hour acknowledgement, UK-based engineer dispatch where required.
Spares & consumables
Long-term availability of matched spares — no obsolescence surprises.
How to raise a claim
One point of contact.
No ticket queues.
Aftercare requests go directly to a named account manager who owns the case from acknowledgement through to resolution.
Email aftercare@walkermodular.example with the project reference and pod ID — both are printed on the QA label inside every unit.